PEXA UK (Selected projects)
2022 - 2024
Case-study provided on request
Developer portal
Case-study provided on request
Developer portal
Case-study provided on request
Frequently used accounts
Case-study provided on request
User management
Product
The PEXA platform assists lawyers, conveyancers and financial institutions to lodge documents with Land Registries and complete financial settlements electronically. Almost all property sales, transfers and remortgages in Australia are done via PEXA.
Users
Conveyancers and Banks located in the UK and Wales
UX Team
x4 UX Designers (including me)
x2 Visual Designers
x2 UI Developers (Design System)
Global UX Lead (Manager)
Scrum master
Premise
I was brought into the (joint AU & UK) UX Team where I played a middle-man role of picking up learnings from the already successful Australian product to inform the design decisions made for the new and revamped UK product. In my day to day work, I worked with BAs and POs to solve for feature-designs as well as put together wireframes for build. Occasionally, I would pick up initiatives outside of product work such as internal artefacts and release communications in video format.
My team was spread across AUS, UK & India - so collaboration was an effort in itself due to the widely spread time-zones, but with the help of our Scrum master, we tackled this in creative ways using odd-hour calls and asynchronous means.
Role and responsibilities
User research & synthesis
Journey mapping
Wire-framing (lo-fi to hi-fi)
Usability testing
Visual design
Stakeholder management
